the surging crime problem in oakland. it was a deadly year in the city. with more than 100- homicides. rapes. robberies. and burglaries. also on the rise. >> mayor jean quan >> i do not have the resources i wanted to. half. >> reporter: now. oakland's mayor and police chief are taking a new approach to reverse the trend. and today they announced major changes tooakland mayor jean quan admitting that crime fighting policies in her city have failed over the past year. but with that mayor quan and police chief howard jodan vowed to put two new of all they plan on contracting out public dealt with crime in cities like detroit, new york, and los angeles. >> those areas had a successful outcomes. >> reporter: second, they want to do neighborhood policingmeaning >> having accountability, so we can call particularly if we have a captains/lt. of responsible for a neighborhood. that is what we would like to do. >> reporter: they will divide the city into five sections with police captains in each. two of those sections will be in east oakland. some of these policie